Understanding the purchase journey on your website can help you understand where potential customers are dropping off, so you can better optimize the experience and improve conversion rates. Roy takes a look at how to build conversion funnel charts in Looker Studio using GA4 event data.
While we look at conversion steps that are specific to a retail store (e.g., add to cart, add payment info, etc.) this could also be used for sites that have lead, download, or registration funnels as well.
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